For Whirlpool top-load HE washers, drn is documented as the washer not draining properly, and Whirlpool notes this can sometimes be an installation problem.
- Source
- Whirlpool Product Help (A)
- Section
- Top-load article table
- Last checked
- 2026-07-21
Model symptom
Whirlpool top-load HE washer will not drain or shows drn
Whirlpool documents drn as the washer not draining properly and notes that installation can sometimes be involved.
Applies to
Top Load HE Washer; United States. This page is not a brand-wide diagnosis.
What this symptom can indicate
The washer may display drn, retain water in the basket, or stop before completing a drain portion of the cycle.
Checks that do not require disassembly
- Check visible drain hose routing for kinks.
- Confirm the drain hose has not slipped or been recently moved.
- Stop if water is near electrical parts.
Related error codes
- DRN
Signs of a safety issue
Stop using the washer if water remains in the basket, water leaks, the drain hose is unsafe, power trips, or drn returns after visible drain checks.
Information to collect before calling a technician
Record the model label, whether water remains, drain hose position, recent installation changes, and when drn appears in the cycle.
Why this scope matters
This symptom page is attached to Top Load HE Washer. It is not a brand-wide diagnosis.